OGUEGBE, AMARACHI ANGELA

Versatile and Results-Driven Professional

Abuja, NG.

About

Versatile and results-driven professional with a BSc (Hons) in Chemistry and extensive experience across medical laboratory testing, data analytics, customer service, and leadership. Adept at diagnostic testing for critical health conditions, I leverage strong analytical skills to interpret complex data, generate actionable reports, and ensure compliance. Proven ability to lead teams, optimize processes, and drive impactful outcomes in dynamic environments, dedicated to contributing to organizational success and community well-being.

Work

Bethesda Medical Hospital Dunamis International

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Lab Technician (Volunteering Role)

Abuja-FCT, F.C.T, Nigeria

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Summary

Leads routine diagnostic testing and patient sample processing, ensuring accurate results and strict adherence to quality and safety protocols within a medical laboratory setting.

Highlights

Performed routine diagnostic testing utilizing rapid diagnostic kits, accurately collecting and processing diverse patient samples (blood and urine) for timely analysis.

Ensured high accuracy in interpreting and reporting laboratory results, rigorously maintaining quality control and adherence to Standard Operating Procedures (SOPs) to uphold diagnostic integrity.

Implemented and strictly followed infection prevention and laboratory safety protocols, guaranteeing proper handling and storage of reagents and diagnostic kits to minimize contamination risks.

Contributed to efficient laboratory operations by meticulously managing sample flow and maintaining a sterile work environment, supporting continuous service delivery.

Far East Imperial Brands Nigeria Limited (FIBNL)-FCMG

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Supervisor-Virtual Data Entry

Ikeja, Lagos State, Nigeria

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Summary

Supervised and coordinated virtual data entry operations, ensuring high accuracy and efficiency in managing critical inventory, sales, and distribution data for an FMCG channel.

Highlights

Directed and optimized virtual data entry operations, achieving high accuracy and efficiency standards across all data processing tasks.

Managed comprehensive inventory, sales, and distribution data for the FMCG channel, supporting streamlined supply chain logistics and operational planning.

Produced insightful analytical reports from processed data, providing critical support for strategic management decision-making and business growth initiatives.

Trained and mentored a team of data entry specialists, enhancing their skills and ensuring consistent adherence to productivity and quality standards.

Maintained strict compliance with all company documentation and reporting procedures, minimizing errors and ensuring regulatory adherence.

Paulsco Electronics Comm. LTD. Super Dealer DSTV

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Sales/Customer Service Representative

Umuahia, Abia State, Nigeria

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Summary

Drove sales of DSTV products and services while ensuring high levels of customer satisfaction through effective support and record management.

Highlights

Achieved sales targets by effectively promoting and selling DSTV subscription packages, decoders, and related products, managing renewals and upgrades.

Enhanced customer satisfaction by promptly resolving inquiries and maintaining accurate customer and sales records, improving service efficiency and retention.

Contributed to significant subscriber growth by actively supporting and participating in various marketing campaigns and promotional activities.

Provided comprehensive technical assistance and product information, ensuring customers maximized their DSTV service experience and product utilization.

Volunteer

Leadership & Management Lead

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V4C (Volunteer for Cause), Cohort 1 Zuba Chapter

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Leads and coordinates chapter activities and programs, managing team members to achieve organizational objectives.

Highlights

Spearheaded the planning and execution of chapter activities and programs, fostering community engagement and achieving strategic goals.

Managed end-to-end project planning, comprehensive reporting, and effective communication strategies across various initiatives.

Mentored and developed team members, enhancing their leadership capabilities and organizational skills for improved performance.

Event Support Volunteer

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Inspire Her International Conference Program

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Supported event logistics and participant engagement for an international conference focused on empowering young women and girls.

Highlights

Managed key event logistics and enhanced participant engagement for an international conference aimed at empowering young women and girls.

Facilitated a positive and interactive environment for attendees, contributing to the conference's impactful outcomes.

Volunteer

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Nigeria Internet Youth Forum (NIYF)

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Promoted digital literacy and youth empowerment initiatives, contributing to internet safety awareness and skill development.

Highlights

Championed digital literacy and internet safety initiatives, significantly enhancing youth empowerment through educational programs.

Engaged with youth communities to raise awareness on responsible internet usage and digital citizenship.

Event Assistant / Volunteer

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Institut Francais-Abuja

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Assisted in organizing and managing cultural events, ensuring smooth execution and participant engagement.

Highlights

Provided critical support in the successful organization and management of cultural events, ensuring seamless operations.

Contributed to event logistics and coordination, enhancing participant experience and overall event success.

Outreach Program Assistant / Volunteer

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Bethesda Medical Hospital, Dunamis International

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Assisted in community and health initiatives, supporting patient education and outreach activities to promote public health awareness.

Highlights

Actively supported community and health initiatives, providing vital assistance in patient education and public health outreach activities.

Contributed to raising public health awareness through direct engagement and dissemination of educational materials.

Education

Micheal Okpara University of Agriculture Umudike

Umudike, Abia State, Nigeria
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BSc (Hons) Chemistry Grade: Second Class Lower

Federal Polytechnic Nekede

Owerri, Imo State, Nigeria
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National Diploma (OND) Grade:

Odegu Community Secondary School RumuEwhor Emo-LGA

RumuEwhor Emo-LGA, Rivers State, Nigeria
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West Africa Examination Certificate (WAEC) Secondary Education Grade:

Nchara Oloko Central School Oloko II

Oloko II, , Nigeria
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First School Leaving Certificate Primary Education Grade:

Awards

Volunteer service Recognition

Inspire Her International Conference & Awards

Recognized for dedicated volunteer service and contributions to the Inspire Her International Conference, empowering young women and girls.

Languages

English

Certificates

Behavioural and Social Research Methodologies for the Prevention and Control of Infectious Diseases

The Agency for Public Health Education Accreditation (APHEA)-ECDC Online Learning Portal

Data Analytics

Wymnet Electronics and Data Solutions

Data Science/Machine Learning

National Information Technology Development Agency (NITDA)

Basic Digital Literacy - Digital for All (DFA 2.0)

Digital for All (DFA 2.0)

Volunteer Service

Nigeria Youth Internet Governance Forum

Skills

Laboratory Diagnostics & Quality Control

Laboratory diagnostics & rapid test kits, Sample collection & handling, Quality control and compliance, SOP Adherence, Diagnostic Testing, Data Interpretation, Infection Prevention, Laboratory Safety Protocols.

Data Analysis & Management

Data entry & database management, Data Analytics, Visualization and reporting (Excel, Power BI), Reporting, Microsoft Excel, Power BI, Analytical Reports, Data Accuracy.

Customer Service & Sales

Customer service and communication, Customer Relationship Management (CRM), Sales Management, Technical Support, Subscription Sales, Complaint Resolution, Customer Satisfaction.

Leadership & Project Management

Leadership and team management, Project Planning, Mentoring, Team Leadership, Cross-functional Collaboration, Program Coordination, Organizational Skills.

Community Engagement & Outreach

Youth Empowerment, Event Logistics, Participant Engagement, Patient Education, Public Health Awareness, Digital Literacy, Internet Safety, Community Initiatives.

Operations & Compliance

Inventory Management, Compliance Management, Process Optimization, Problem Solving, Administrative Support, Documentation Procedures.